The Centers for Disease Control and Prevention launched their new website. It has some great features, but you'll be overwhelmed by a torrent of information and won't be able to find them. Our advice...... get those features front and center and please drop the CDC.gov Tour, it is terrible.
Continue reading "CDC's New Website- tons of info but very cluttered" »
Today I read in Government Computer News that government agencies were using Google's site maps to attract more web users to their websites. Great idea. Now if they would only abandon trying to psychoanlayze their web users, we'd all be a lot better off.
The real reason I am writing this post is to point out a very simple strategy that web content managers can take. It's simply to focus on web user behavior and not dwell on why people behave the way they do.
Continue reading "Who cares what web users want, what they do is what matters" »
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