Millennial Web Content Management

Paytrust Bill Payment Service Revisited

In 2004 I reviewed Paytrust when it came out with its new website design. Now I take another look in my 2007 Paytrust Review.

I still use Paytrust and think highly of it. I just think that Paytrust's new owner, Intuit can do even greater things with the service. We'll see. Intuit contacted me last week.

Tom

CDC's New Website- tons of info but very cluttered

The Centers for Disease Control and Prevention launched their new website. It has some great features, but you'll be overwhelmed by a torrent of information and won't be able to find them. Our advice...... get those features front and center and please drop the CDC.gov Tour, it is terrible.

Alright NewsGator, take us to our news feeds or else

NewsGator is our favorite RSS feed reader. However, we think the NewsGator website's usability has suffered lately. It's just not as easy to log into your account and get right to your feeds. In fact, the NewsGator website commits a major web usability mistake by making us "Think!" We tell you why and what NewsGator should do about it.

Ping us with your Usability and e-Government Posts

If your posts pertain to usability, egovernment or any of the related topics below, please feel free to ping the categories below. We hope that by doing so, this blog will become a better resource for users interested in these topics.

	Category	URL to Ping
1.	Usability	http://www.millennialliving.com/cgi-bin/mt/mt-tb.cgi/9
2.	Usability Reviews	http://www.millennialliving.com/cgi-bin/mt/mt-tb.cgi/31
3.	e-Government	http://www.millennialliving.com/cgi-bin/mt/mt-tb.cgi/10
4.	Small Business	http://www.millennialliving.com/cgi-bin/mt/mt-tb.cgi/6
5.	Business	http://www.millennialliving.com/cgi-bin/mt/mt-tb.cgi/8

Posted by Tom Russo on September 27, 2004 in Business, Case Studies, eGovernment, Usability | Permalink | Comments (0) | TrackBack (1) Digg This | Save to del.icio.us April 12, 2004 Paytrust- new redesign not all it could be See my 2007 review of Paytrust Paytrust has has been one of the most popular online bill management systems. However, the long awaited redesign of its website seems to have abandoned creating a good user experience for a more modern design. This may be due to little or no usability testing. Our advice to Paytrust-- reach out to users and apply good usability practices. Continue reading "Paytrust- new redesign not all it could be" » Posted by Tom Russo on April 12, 2004 in Case Studies | Permalink | Comments (5) | TrackBack (0) Digg This | Save to del.icio.us February 13, 2004 Usability of Presidential Candidate Blogs- why it matters When it comes to the usability of the Presidential Candidates? Blogs, we liked the Dean, Kerry, Kucinich, Sharpton and Bush-Cheney blogs. However, they all need some work from a usability standpoint. Applying good usability practices would make better use of campaign funds, attract young voters,and help all of the candidates to get a better idea of what is important to the electorate. Continue reading "Usability of Presidential Candidate Blogs- why it matters" » Posted by Tom Russo on February 13, 2004 in Case Studies, eGovernment | Permalink | Comments (1) | TrackBack (1) Digg This | Save to del.icio.us January 29, 2004 New School Results website- great potential but confusing SchoolResults.org Overview Today, we came across a new e-government website called www.schoolresults.org. This website has some powerful tools that allow you to check on how well your child?s school, districts or State are doing to improve public education. We describe the site's strengths and weaknesses from the perspective of a parent and comment on its overall usability. Continue reading "New School Results website- great potential but confusing" » Posted by Tom Russo on January 29, 2004 in Business, Case Studies | Permalink | Comments (0) | TrackBack (0) Digg This | Save to del.icio.us January 15, 2004 Usability of Microsoft bCentrals Commerce Manager Microsoft bCentral?s Commerce Manager is a very comprehensive and cost effective e-commerce tool for small businesses. However, it requires some customization to improve its usability for customers. Microsoft could also improve e-commerce usability and the overall value of Commerce Manager by providing templates that address usability issues. This has been done with ?Privacy? in the existing package. Continue reading "Usability of Microsoft bCentrals Commerce Manager" » Posted by Tom Russo on January 15, 2004 in Business, Case Studies, Usability | Permalink | Comments (2) | TrackBack (0) Digg This | Save to del.icio.us About Search WWW millenniawebcontentmgt.typepad.com Categories Business Case Studies eGovernment Marketing Usability Recent Posts Paytrust Bill Payment Service Revisited CDC's New Website- tons of info but very cluttered Who cares what web users want, what they do is what matters One Page Marketing Plan for Web Content Managers Web Accessibility Myths and Nightmares Why Some Government Websites Still Suck Writing Content vs Search Engine Optimization Alright NewsGator, take us to our news feeds or else Why the workforce isn't blogging? RSS on government websites- a business case Recent Comments Perry M on RSS on government websites- a business case Tom Russo on Why Some Government Websites Still Suck Lucy on Why Some Government Websites Still Suck Mike Li on Improving usability- how much is enough? Tom Russo on Usability of Microsoft bCentrals Commerce Manager popup blockers on Usability of Microsoft bCentrals Commerce Manager Vidya Gopinath on Usability on Government Websites- no more excuses now Nowell Outlaw on Paytrust- new redesign not all it could be Chris Doyle on Low Cost Web Design Alternatives Tom Russo on Paytrust- new redesign not all it could be Archives April 2007 March 2007 January 2007 July 2006 June 2006 July 2005 June 2005 January 2005 November 2004 September 2004 More... Subscribe to this blog's feed Blog powered by TypePad

See my 2007 review of Paytrust

Paytrust has has been one of the most popular online bill management systems. However, the long awaited redesign of its website seems to have abandoned creating a good user experience for a more modern design. This may be due to little or no usability testing. Our advice to Paytrust-- reach out to users and apply good usability practices.

When it comes to the usability of the Presidential Candidates? Blogs, we liked the Dean, Kerry, Kucinich, Sharpton and Bush-Cheney blogs. However, they all need some work from a usability standpoint. Applying good usability practices would make better use of campaign funds, attract young voters,and help all of the candidates to get a better idea of what is important to the electorate.

SchoolResults.org

Overview

Today, we came across a new e-government website called www.schoolresults.org. This website has some powerful tools that allow you to check on how well your child?s school, districts or State are doing to improve public education. We describe the site's strengths and weaknesses from the perspective of a parent and comment on its overall usability.

Microsoft bCentral?s Commerce Manager is a very comprehensive and cost effective e-commerce tool for small businesses. However, it requires some customization to improve its usability for customers. Microsoft could also improve e-commerce usability and the overall value of Commerce Manager by providing templates that address usability issues. This has been done with ?Privacy? in the existing package.

Paytrust- new redesign not all it could be

See my 2007 review of Paytrust

Paytrust has has been one of the most popular online bill management systems. However, the long awaited redesign of its website seems to have abandoned creating a good user experience for a more modern design. This may be due to little or no usability testing. Our advice to Paytrust-- reach out to users and apply good usability practices.

Usability of Presidential Candidate Blogs- why it matters

When it comes to the usability of the Presidential Candidates? Blogs, we liked the Dean, Kerry, Kucinich, Sharpton and Bush-Cheney blogs. However, they all need some work from a usability standpoint. Applying good usability practices would make better use of campaign funds, attract young voters,and help all of the candidates to get a better idea of what is important to the electorate.

New School Results website- great potential but confusing

SchoolResults.org

Overview

Today, we came across a new e-government website called www.schoolresults.org. This website has some powerful tools that allow you to check on how well your child?s school, districts or State are doing to improve public education. We describe the site's strengths and weaknesses from the perspective of a parent and comment on its overall usability.

Usability of Microsoft bCentrals Commerce Manager

Microsoft bCentral?s Commerce Manager is a very comprehensive and cost effective e-commerce tool for small businesses. However, it requires some customization to improve its usability for customers. Microsoft could also improve e-commerce usability and the overall value of Commerce Manager by providing templates that address usability issues. This has been done with ?Privacy? in the existing package.